Privacy Policy

1. Introduction

Enos.ai is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our platform and services. By using Enos.ai you agree to the terms of this Privacy Policy.

2. Information collection

During the first contact process, we collect the following personal information from you:
• First and Last name
• Work email
• Primary professional social account link
• How you heard about Enos.ai
• Company name, location, and website
• Your role and organization type
• Energy-related data
• Industrial process-related data

We may also collect non-personal information, such as your IP address, browser type, and operating system, to improve the functionality of our platform and analyze usage trends.

3. Information use

We use the information collected to:
• Create and manage your profile on our CRM tool
• Tailor our services to your needs and preferences
• Communicate with you regarding our platform, services, and updates
• Analyze user trends, improve our platform, and enhance user experience
• Facilitate any energy our industrial-related processes
• Comply with legal obligations, prevent fraud, and enforce our terms of service

4. Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers or partners to perform functions on our behalf, such as payment processing, email delivery, or analytics. These providers have access to your information only as needed to perform their services and are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

5. Data security

Enos.ai takes the security of your personal information seriously and has implemented industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon request, we will delete or anonymize your personal information unless we are legally required to retain it.

7. User Rights and Choices

You have the right to access, update, delete, or object to the processing of your personal information. To exercise these rights, please contact us at support@enos.ai. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with third-party services. Enos.ai is not responsible for the privacy practices or policies of these external entities, and we encourage you to review their privacy policies before submitting any personal information.

9. International Data Transfers

Enos.ai is based in Germany and processes personal information in accordance with the applicable data protection laws. If you are located outside Germany, please note that we may transfer and store your personal information in other jurisdictions, subject to the necessary legal safeguards.

10. Policy Changes and Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@enos.ai.

Your continued use of our services constitutes your acceptance of this Privacy Policy and any updates.